Yardu is committed to protecting your privacy and safeguarding the information you provide to us. This Privacy and Data Use Policy outlines how we collect, use, store, and disclose your information in connection with your use of the Yardu application and services.
A. COLLECTION OF INFORMATION
When you sign up and apply through the Yardu app, we may collect the following types of information:
- Personal identification details (e.g., name, contact information, government-issued ID)
- Application-related data (e.g., service types, equipment and location)
- Transactional and usage data (e.g., service history, feedback, in-app interactions)
- Device and technical data (e.g., IP address, browser type, operating system)
B. USE OF INFORMATION
The information collected is used to:
- Provide and improve Yardu’s services
- Match service providers with customers
- Facilitate service provider and customer support
- Comply with legal and regulatory requirements
- Perform analytics, research, and service enhancement
- Communicate updates, service changes, or promotional offers (with consent)
- Facilitate dispute resolution where necessary
C. SHARING OF INFORMATION
- Yardu does not sell or rent customer information to third parties. We may share your data only in the following circumstances:
- With customers requesting services that you offer
- With law enforcement or government authorities when required by law or court order
- In connection with a merger, acquisition, or other business restructuring
D. DATA SECURITY
Yardu uses industry-standard security measures, including encryption, secure servers, and access controls to protect your data from unauthorized access, disclosure, alteration, or destruction.
E. YOUR RIGHTS AND CHOICES
You have the right to:
- Access and update your personal information
- Withdraw consent for data processing (subject to legal obligations)
- Request deletion of your account and associated data
- Opt out of promotional communications at any time
F. DATA RETENTION
Yardu retains Customer or provider data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer required, we securely delete or anonymize it.
G. COOKIES AND TRACKING TECHNOLOGIES
The Yardu app may use cookies or similar technologies to enhance user experience, analyse trends, and administer the app. You can control cookie preferences through your device settings.
H. POLICY UPDATES
This Privacy and Data Use Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through the app or by email, and continued use of the app constitutes acceptance of the updated policy.
BY PROCEEDING TO USE THE YARDU APP OR ACCEPT SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY OUR PRIVACY AND DATA USE POLICY.