Yardu Corp. is committed to ensuring the safety and well-being of our customers and service providers. As a Service Provider on the Yardu app, you agree to adhere to the following safety regulations and standards to promote a safe and secure working environment.
By signing up as a Service Provider, you acknowledge and agree to comply with these regulations. Failure to adhere to these guidelines may result in suspension or termination of your account.
A. GENERAL SAFETY PRACTICES
- Personal Protective Equipment (PPE): Service providers must wear appropriate PPE, including but not limited to gloves, sturdy footwear, eye protection, and any other necessary gear specific to the task.
- Weather-Appropriate Attire: Service providers must dress appropriately for the weather conditions, ensuring proper protection from heat, cold, or wet conditions.
- Safe Handling of Equipment: All equipment used (e.g., lawnmowers, snow blowers, shovels) should be maintained in good working condition. Regular inspections should be conducted to ensure they are safe to use.
- First Aid Knowledge: Service providers should have basic first aid knowledge and be prepared to handle minor injuries or emergencies.
B. SERVICE-SPECIFIC SAFETY GUIDELINES
- Lawn Mowing Safety:
o Ensure the lawnmower is well-maintained, with all safety guards in place.
o Always inspect the area for potential hazards (e.g., rocks, branches, debris)
before starting the lawnmower.
o Do not operate a lawnmower in wet or slippery conditions.
o Avoid operating the mower near people, pets, or vehicles. - Snow Clearing Safety:
o For snow clearing services, always inspect the area for obstacles before starting work (e.g., steps, curbs, hidden objects).
o Ensure snow removal equipment is well-maintained and free of debris.
o Use proper lifting techniques when handling snow manually to avoid injury.
o Wear appropriate winter clothing to prevent frostbite or other cold-related injuries.
C. CUSTOMER INTERACTION AND PROPERTY PROTECTION
- Respect the Property: Service providers must respect the customer’s property, avoiding damage to lawns, driveways, or any structures.
- Clear Communication: Always maintain clear communication with the customer regarding the service being performed, any delays, or issues that may arise during the service.
- Customer Privacy: Service providers must respect the privacy of customers and must not provide their personal information or solicit the personal information of customers, such as phone numbers, email addresses or social media handles. All voice calls or text communications between the service provider and the customer must only be for the purpose of providing the specified service and must occur only through the Yardu app.
- Liability and Damage: Service providers would be responsible for any damage that they cause during the performance of services. In case of accidental damage, promptly inform Yardu and the customer.
D. HEALTH AND SAFETY PROTOCOLS
- Health Screening: Service providers must ensure they are in good health and physically capable of performing the tasks requested. If you have a physical or health condition and are unsure of your ability to safely provide services, consult with your health practitioner. By agreeing to these conditions of service, you acknowledge that you are in good physical and health condition to provide services using the Yardu app.
- Infectious Diseases Safety Measures: Service providers must comply with all local health guidelines concerning COVID-19 or other infectious diseases. This may include wearing masks, maintaining social distancing, and using sanitizing products.
- Drug and Alcohol Use: Service providers must not be under the influence of drugs or alcohol while performing services. This includes prescription medication that may impair the ability to work safely.
E. VEHICLE AND TRANSPORT SAFETY
- Vehicle Condition: Service providers must ensure that any vehicle used to travel to and from job sites is in safe working condition, including brakes, lights, tires, and fuel levels.
- Safe Driving: Service providers must adhere to all traffic laws and drive safely to and from service locations. Speed limits, road conditions, and other safety factors must be considered at all times.
- Transportation of Equipment: Equipment should be securely transported to prevent accidents or damage during transit.
F. EMERGENCY PROTOCOLS
- Emergency Contact: Service providers must have an emergency contact available at all times while performing services.
- Accidents and Incidents: In case of an accident, injury, or damage, Service providers
- must immediately inform Yardu and the customer. All incidents must be documented accurately, including any potential injuries or damages that occurred.
- Emergency Services: If an incident occurs that requires emergency services, the service provider must immediately contact emergency services (911 or local equivalent) and take necessary steps to stay out of danger until help arrives.
G. COMPLIANCE WITH LOCAL LAWS
- Regulatory Compliance: Service providers must comply with all relevant local, state, or federal laws, including those related to safety, environmental protection, and labour regulations.
- Insurance Requirements: Service providers must maintain adequate liability insurance coverage as required by local regulations to protect against potential damages or injuries that occur while providing services.
H. TRAINING AND CERTIFICATION
- Ongoing Training: Service providers must complete any necessary training required by Yardu to stay updated on safety protocols, equipment usage, and customer service standards.
I. SUSPENSION OF SERVICE PROVIDER FOR NON-COMPLIANCE
- Yardu reserves the right to suspend a service provider and remove them from the Yardu app for non-compliance with these safety regulations and standards.
J. AMENDMENTS
- Yardu may update these regulations and standards from time to time. You will be notified of significant changes, and continued use of the app constitutes acceptance of the revised terms.
BY PROCEEDING TO USE THE YARDU APP OR ACCEPT SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY OUR SAFETY REGULATIONS AND STANDARDS.